Cancellation policy

Purchase Options Cancellation Policy

When you purchase a subscription, you will receive repeat deliveries based on the duration and frequency selected at checkout.

Your payment details will be securely stored and charged for each delivery cycle unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you do not wish to renew, you must cancel before the next charge date.

You can modify, pause, or cancel your subscription at any time via the account portal (linked in your order confirmation emails).
Cancellations must be made before the next billing cycle. If a charge has already been processed, the order will be shipped and cannot be refunded unless the product is damaged or defective.
See our Returns & Refunds Policy for further details.

When you purchase a pre-order, you are reserving an upcoming or out-of-stock product before it becomes available.

Pre-orders may require full payment upfront or a partial deposit at checkout.
When the item becomes available, your order will be automatically processed and shipped.

You may cancel a pre-order under the following conditions:

✅ Cancellable Pre-Orders:

If your pre-order is partially paid and has not yet been fulfilled.
If your pre-order is fully paid but is expected to be fulfilled in more than 3 weeks.

🚫 Non-Cancellable Pre-Orders:

If your pre-order is fully paid and expected to be fulfilled within 3 weeks.
If your order has already been fulfilled and shipped.

To request a cancellation, please contact help@prestigetans.com as soon as possible.

For return eligibility, refer to our Returns & Refunds Policy.